Monday, April 6, 2009

SAMPLE COVER LETTER FOR Retail Wireless Customer Service Associate Jobs

Sample Cover Letter for Retail Wireless Customer Service Associate Jobs
Job Application

Zinedine Zidane
2456 Layang Street
Omaha, NE 94621

March 6th, 2009

Christian Panucci
Human Resources & Development Manager
Roman, Inc
3981 Seleb Street
Omaha, NE 94621

Dear Mr. Panucci

I was excited to read about Retail Wireless Customer Service Associate job opening at Roman, Inc.

I have completed High School Diploma from John de Britania College. I have 3 years of Sales experience in a retail environment with the tasks and responsibilities focusing on:
• Provide face-to-face frontline customer support and accessory sales in the technical service department of a major wireless carrier's retail location.
• Meet minimal quota for non-commissioned up-selling of accessory equipment such as phone chargers, ear pieces, enhanced features, etc.
• Establish strong rapport and trust with customers.
• Program, troubleshoot and test cell phones and equipment.
• Analyze repairs and schematics to determine if extended repair is needed.
• Exchange cell phones and process all warranty claims.
• Accurately document customer interactions in multiple platforms.
• Perform opening and closing duties within the technical service department.
• Provide direction, training and support to other associates as needed.

In addition to my extensive experience, I have Strong attention to detail and ability to multi-task, Comfortable navigating in Windows operating systems, Possess excellent verbal and written communication skills, Ability to work retail hours, which may include rotating schedules nights, weekends, holidays and some overtime. My broad background makes me an excellent candidate for Retail Wireless Customer Service Associate position.

Thank you for your consideration. I look forward to hearing from you to arrange an interview.


Your Signature

Zinedine Zidane


1. Resume
2. Letter of recommendation

Hopefully Sample Cover Letter for Retail Wireless Customer Service Associate Jobs can help you achieve career.

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